Refund and Returns Policy

At EatsBy.Gigi, every dish is made fresh to order with love, care, and quality ingredients. Because our products are perishable and prepared especially for you, all sales are final. We do not offer refunds or exchanges once an order has been placed or picked up.

We kindly ask that you review your order carefully before confirming it. If there is an issue with your order upon pickup or delivery (such as a missing item or an incorrect preparation), please contact us immediately at the time of receipt so we can address the concern on the spot.

Your satisfaction means everything to us, and we will always do our best to ensure a positive dining experience — but please understand that refunds or exchanges cannot be provided for food that has been prepared and served.

Thank you for supporting EatsBy.Gigi and for allowing us to serve you delicious, made-with-love meals every time! 💕